SYSTEM UPDATES, NEW FEATURES, AND IMPROVED TOOLS

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Book Appointments with Contact’s Assigned User

Book Appointments with Contact’s Assigned User

Book Appointments with Contact’s Assigned UserRaichel.ai
Published on: 15/07/2025

Your conversation AI helps you manage customer needs, including appointment booking. However, when using Round Robin calendars, the random appointment owner can be jarring for customers and create confusion. So, we’ve added an override option to minimize those effects. Let’s check it out!

AI AgentCalendars and Appointments
Round Robin Calendar: Team Member Assignment

Round Robin Calendar: Team Member Assignment

Round Robin Calendar: Team Member AssignmentRaichel.ai
Published on: 11/07/2024

When a new client schedules an appointment, the system automatically assigns the appointment to the next available team member in the rotation, ensuring all team members get an equal number of appointments.

Calendars and Appointments